Refund policy

Return and Refund Policy

We want you to be happy with your purchase.

Return period:
You may request a return within 14 days of receiving your order.

Return conditions:
To be eligible for a return, the item must be unused, unworn, undamaged and in its original packaging.

Non-returnable items:
Custom-made, personalized or engraved jewelry cannot be returned unless the item is defective or damaged.

How to request a return:
Please contact us before sending any item back. Include your order number and the reason for the return.

Return shipping:
Customers are responsible for return shipping costs unless the item arrived damaged, defective or incorrect.

Refunds:
Once we receive and inspect your returned item, we will notify you if the refund is approved. Approved refunds will be processed to the original payment method.

Damaged or incorrect items:
If your item arrives damaged or incorrect, please contact us as soon as possible with photos of the item and packaging.