Scailar · Jewelry & care
Shipping & returns
Check the information below before placing an order. Product-specific dispatch information, where available, appears on the product page.
Shipping
Read our shipping policyReturns
Read our returns policySending a piece for repair
Submit a repair enquiry and wait for our instructions before sending jewelry. Shipping and any assessment charges are discussed before the piece is sent.
Delivery within Germany
Each ring is handcrafted to order. Please allow up to 14 calendar days for production after payment confirmation. Shipping time is additional to production time.
Standard shipping: €5.99. Estimated transit time: 3–5 business days after dispatch.
Express shipping: €9.99. Estimated transit time: 1–2 business days after dispatch.
Express shipping shortens transit time only; it does not shorten production time. Available shipping options and the final cost are shown at checkout before payment.
Questions about your ring size?
Not sure which size to choose, or does your ring fit differently than expected? Email contact@scailarfinejewelry.com with the ring name and your question. If you have already ordered, please include your order number so we can discuss your individual case.