Privacy policy
Privacy Policy
Last updated: July 2026
This Privacy Policy describes how Scailar Fine Jewelry collects, uses and protects your personal information when you visit our website, place an order or contact us.
Scailar Fine Jewelry is operated from Germany.
Contact:
Scailar Fine Jewelry
Email: contact@scailarfinejewelry.com
Website: https://scailarfinejewelry.com
Information we collect:
When you visit our store or place an order, we may collect the following information:
• Name
• Email address
• Billing and shipping address
• Phone number, if provided
• Order details
• Payment information
• Device and browser information
• IP address
• Communication details when you contact us
How we use your information:
We use your personal information to:
• Process and fulfill your orders
• Accept payments securely
• Arrange shipping and delivery
• Send order confirmations and shipping updates
• Respond to customer support requests
• Improve our website and shopping experience
• Prevent fraud and protect our store
• Comply with legal, tax and accounting obligations
• Send marketing emails only if you have agreed to receive them
Legal basis for processing:
We process your personal information where it is necessary to perform a contract with you, such as processing orders, payments and deliveries; where it is necessary to comply with legal obligations, such as tax and accounting requirements; where we have a legitimate interest, such as improving our store, preventing fraud and responding to customer requests; and where you have given consent, such as for marketing communications or certain cookies.
Payments:
Payments are processed securely through Shopify Payments and other available payment providers. We do not store your full payment card details.
Shopify:
Our store is hosted by Shopify. Shopify provides the online e-commerce platform that allows us to sell our products and services to you. Your data may be processed by Shopify in order to provide the store, checkout, payment and order services.
Shipping providers:
We may share necessary delivery information with shipping carriers in order to deliver your order.
Marketing:
If you subscribe to our newsletter, we may send you emails about new collections, offers and updates. You can unsubscribe at any time using the unsubscribe link in our emails.
Cookies:
Our website uses cookies and similar technologies to operate the store, improve performance, analyze traffic and support marketing features. You can manage your cookie preferences through the cookie banner where available.
International transfers:
Your personal information may be processed outside your country of residence when required to provide our services, including by Shopify and other service providers. Where required, appropriate safeguards are used.
Data retention:
We keep your personal information only as long as necessary to fulfill orders, provide customer support, comply with legal obligations, resolve disputes and maintain business records.
Your rights:
Depending on your location, you may have the right to:
• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing
• Withdraw consent for marketing communications
• Request a copy of your personal data
If you are located in the European Union, you may also have rights under the GDPR.
To exercise your rights, please contact us at:
contact@scailarfinejewelry.com
Complaints:
If you are located in the European Union or European Economic Area and believe that your data protection rights have been violated, you have the right to lodge a complaint with a competent data protection supervisory authority.
Data security:
We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
Children:
Our website is not intended for children. We do not knowingly collect personal information from children.
Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Contact:
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:
contact@scailarfinejewelry.com